OUR STORE POLICIES

Eye Spy is always after customer's satisfaction. Our policies are detailed below to ensure quality products and services are met. Please have a look!

Man with Sunglasses
Couple Wearing Hats and Sunglasses
Woman with Sunglasses
Woman with Curly Hair and Sunglasses
Bearded Hipster with Hat and Sunglasses
In Fashion
Women Wearing Sunglasses
Woman with Headband and Sunglasses

SHIPPING AND DELIVERY

LOCAL - orders made in UAE will be shipped within 24hours upon purchase. Delivery can be done to nearby areas with additional (minimal) fee.

* Walk-in clients can have their orders same day.

INTERNATIONAL - mainly for wholesale; shipping is done within 7days upon purchase. EDA depends on the country of destination, but usually takes 45days the latest.

RETURNS

Glasses must be returned/exchanged within 15days upon purchase, together with the original store receipt and al other inclusions - cloth and case. Any scratch on the lens, bent or twist on the frames shall not be accepted. Product must be in saleable condition upon return.

WARRANTY 

The store warrants the replacement of all frames and lenses free of charge for any manufacturer's defect for 1 year starting from the date of purchase.